Mac Help & FAQ

What to do in the first 60 seconds after a spill — and what NOT to do.

Step-by-step fixes before bringing it in for repair.

Why your screen is black and the fixes to try at home.

What the flashing folder means and how to get your Mac booting again.

Why your MacBook battery won’t charge and when to replace it.

Troubleshooting steps for an iMac that won’t power on.

How to recover lost files from a Mac — from Time Machine to professional recovery.

How to disable Find My before bringing your Mac in for repair.